Dave Payne, LPCC, BC-TMH
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Online Counseling

Online Counseling

Are you considering counseling, but can't figure out how to fit that appointment into your busy schedule?   Maybe you don't have a way to easily get to the nearest counseling office, or it's too far away. Sometimes the problem is finding inexpensive and reliable childcare during the appointment time. If this describes you, online counseling may be the solution you’ve been looking for.  Online counseling can take place via live video using your phone, tablet, or computer.

I currently provide online (secure video chat) services to individuals in Kentucky and Ohio.  This means that I can provide counseling to you if you are physically in the state of Kentucky or Ohio during the counseling session.  This will likely be most convenient if you live in one of these states, although it may also be helpful to some people who could schedule a session during their lunch break at work in Kentucky or Ohio.

The online live-video counseling I provide is safe and secure, and provides a face-to-face experience that is very similar to in-person counseling.  Sessions can take place on your computer (PC or Mac), tablet, or smartphone (Android or iOS) using a simple app that is free to download. 


Is Online Counseling Right For You?

YES (if the following apply to you):

-You are at least 18 years old.  

-You are seeking individual counseling.

-You are in the state of Kentucky or Ohio while the counseling session takes place.

-You can cope with the inherent imperfection of technology and the internet.  You may get frustrated, but it does not ruin your day.

-You are not feeling suicidal and do not have a history of suicidal intent.  

(Suicidal means you are considering ending your own life.  If this is an emergency, call 911.  If you are feeling suicidal, please know that help is available via in-person counseling and online resources like National Suicide Prevention Lifeline and Suicide Stop).

NO (if the following apply to you):

-You are under the age of 18.

-You are seeking couple counseling. (The type of couple counseling I provide is more effective in person.)

-You are not in the state of Kentucky or Ohio during the counseling session.

-You have reason to believe someone might be evesdropping on your computer and/or phone communications.  Although uncommon, this can happen, particularly in cases of abuse (verbal, physical, sexual, mental, etc.), untrusting relationships, and separation/divorce.

-You are very easily frustrated by technology, potentially slow connections, occasional glitches, etc.  If something goes wrong with technology during a counseling session, you feel it could ruin your day.

-You are considering harming yourself or someone else, or have seriously considered and/or attempted this in the past.

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Technology Requirements

(additional info is available here)

What equipment do I need?

To participate in Telehealth appointments from your home, you will need one of the following devices:

  1. Desktop computer with a webcam, speakers, a 2.5 GHz processor, and 4 GB of RAM 

    -OR-

  2. Laptop computer with built-in webcam and speakers, a 2.5 GHz processor, and 4 GB of RAM 

    -OR-

  3. Tablet device with built-in webcam and speakers 

    -OR-

  4. Smartphone with at least iOS 10 or Android 6.0
    (Note: To use a smartphone, you must first download the free app Telehealth by SimplePractice - available for iOS or Android in the app store.)

  5. For optimal results, you will also need an internet connection that is at least 10mbps.  A reliable, high-speed internet connection with a bandwidth of at least 10 mbps will minimize connection issues and provide the best quality.